TraxLabs by HLX
High-value cargo

Theft and loss are the most expensive gaps in visibility 

A missing pallet is rarely missing everywhere, it is unaccounted for. Smart-label observations turn that uncertainty into a timestamped record of where every high-value item was, when it moved and who should have had it.
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Minutes, not days
Fast detection
to notice an unexpected exit
0%
Every episode
entry and exit recorded per site
0 days+
Evidence retained
for claims and investigations
Where value is lost

Shrinkage happens in the gaps between scans 

Manual scanning only proves an item existed at a checkpoint. Between checkpoints, high-value cargo is invisible, and that invisible window is where theft, misrouting and quiet disappearance occur.
Protection in practice

From anomaly to action 

Detection is only useful if it reaches someone who can act. The portal turns observation data into alerts, evidence and reporting your operations, security and claims teams can use the same day.
The business case

One prevented loss usually pays for the labels 

High-value cargo carries a replacement cost, a claim cost, a customer cost and an investigation cost. TraxLabs by HLX is priced against label volume, not against the value of what you are protecting.

Direct loss avoided

Detecting an unexpected exit early is the difference between a recovery and a write-off.

Claims handled faster

Timestamped episodes and retained history replace reconstructed statements when a claim is disputed.

Fewer blind handovers

Every site transition is recorded, so responsibility is evidenced rather than argued after the fact.

Alerting

Tell it what matters, then let it tell you 

Every rule below is configurable per group, per facility and per value threshold, and each one can reach your team by email, SMS, in-app notification or a webhook straight into your TMS.
portal.traxlabs.com/portal/alerts/rules

Alert rules and notifications

Decide what counts as an exception, who hears about it and how fast. Email, SMS, in-app and webhook delivery on every rule.

New ruleTest send

Rules

5 active

Unexpected facility exit

All high-value cargo

EmailSMSWebhook

Silence over 12 hours

Labels in transit

EmailIn-app

Route deviation over 20 mi

FTL loads with a lane

EmailWebhook

Dwell over policy threshold

Rental equipment

Email

After-hours movement

All facilities, 19:00 to 05:00

EmailSMS

Delivery channels

Email

ops@ and broker inbox

SMS

on-call phone

In-app

portal + digest

Webhook

TMS exception feed

Email preview

sent 4m ago

alerts@traxlabs.com

Theft risk: AST-39877 left Indianapolis Cross-Dock

Exit observed at 15:20, 42 minutes before the scheduled dispatch window. Declared value $184,000. Last label read placed the unit at Dock 4.

Open live mapShare tracking link

Email alerts

An exception email lands with the asset, the declared value, the last confirmed position and a one-click link into the live map.

Escalation that fits the shift

Route critical rules to an on-call phone by SMS after hours and to the shared operations inbox during the day.

Webhooks into your systems

The same event can open a task in your TMS or security tooling the moment it fires, no nightly report required.

Inside the portal

The exception center 

Unexpected exits, silence thresholds and route deviations arrive as assignable, auditable exceptions.
portal.traxlabs.com/portal/alerts

Alerts

Theft, unexpected facility exits, silence thresholds and route deviations, every exception raised against high-value cargo.

Open exceptions

12

awaiting action

Critical

3

possible loss event

Resolved

48

closed with history

Exception center

12 shown
openresolvedall

Unexpected facility exit

AST-39877 left Indianapolis Cross-Dock outside its dispatch window

AST-39877 · 4m ago

Resolve

Silence threshold breached

No observation for 19 hours, last seen Cincinnati Hub

AST-39511 · 1h ago

Resolve

Route deviation

Observed 26 mi off the expected corridor toward New York

CN-2291 · 3h ago

Resolve

High-value dwell

Art transport case staged for 48h above policy threshold

AST-38991 · 5h ago

Resolve

Put a timestamp on every high-value movement 

Book a walkthrough and we will map theft and loss scenarios in your network to the alerts, episodes and evidence the portal produces.
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